Ethics, Conduct and Social Responsibility Policy
1. Introduction
Fiorima is strongly committed to conducting its business in an ethical, responsible and transparent manner.
This document aims to establish and make known the commitments and fundamental principles assumed by Fiorima and which should guide the behavior of all our employees and business partners.
2. Fundamental Ethical Principles
a) Integrity: Act honestly, ethically and transparently in all operations and relationships.
b) Respect: Respect the dignity and rights of all individuals, including employees, customers, suppliers, and other interested parties.
c) Responsibility: Assume responsibility for the actions and impact of our business on society and the environment.
d) Compliance with Laws and Regulations: Comply with all applicable laws and regulations and respect international instruments associated with Human Rights and Labor issues;
e) Sustainability: Promote commercial, socially and environmentally responsible practices.
3. Relationships with employees
a) Equal Opportunities: Exclude any forms of discrimination based on race, gender, religion, sexual orientation, age, disability or other characteristics protected by law.
b) Health and Safety: Ensure a safe and healthy working environment for all employees.
c) Decent Work: Refuse child labor directly or indirectly, do not accept forced labor practices, ensure freedom of association and representation, comply with legal requirements related to working periods and remuneration and ensure scrupulous compliance with legal requirements associated with practices disciplinary.
d) Professional Development: Promote the development and professional growth of our employees.
4. Relationships with Customers and Suppliers
a) Quality and Customer Satisfaction: Seek excellence in the quality of the products and services we offer, prioritizing customer satisfaction.
b) Fair Relationships with Suppliers: Maintain fair and transparent relationships with our suppliers, based on ethical principles, assuming the commitment to contribute to improving their social performance.
5. Sustainability and Environment
a) Sustainability: Minimize our impact on the environment and promote sustainable practices in our operations.
b) Responsible Use of Resources: Responsibly use natural resources, such as energy, water and raw materials.
6. Conflict of Interest
a) Identification and Management: Identify and manage conflicts of interest to ensure that our decisions are always based on the best interests of the company.
7. Reporting and Enforcement
a) Reporting Violations: Encourage employees and business partners to report any violation of this policy, ensuring protection against any retaliation.
b) Application of Consequences: The company will act proportionately to any and all violations that result from the provisions of this document.
8. Training and Communication
a) Training: Provide regular training on ethics and business conduct to all employees.
b) Communication: Effectively communicate this policy to all employees and business partners.
9. Periodic Improvement and Review
Fiorima is committed to promoting continuous improvement of the Social Responsibility Management System.
In order to update it and ensure compliance, this document will be revised whenever necessary or convenient.
10. Commitment
All employees and business partners must undertake to read this document and seek guidance whenever questions arise about ethical and conduct issues.
Braga, 30/10/2023
